PRIVACY POLICY

RDA Academy
6001 W Parmer Ln #230
Austin, TX 78727
Email: [email protected]

Effective Date: June 16, 2026


1. Introduction

RDA Academy (“RDA Academy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, register for classes, submit forms, communicate with us, purchase products or services, or otherwise interact with our business.

By accessing our website or using our services, you acknowledge that you have read and understand this Privacy Policy.


2. Information We Collect

We collect information in several ways.

Information You Provide

This may include:

-Name

-Email address

-Mobile or telephone number

-Mailing address

-Date of birth (when applicable)

-Emergency contact information

-Parent or guardian information for minors

-Membership information

-Payment and billing information

-Information submitted through contact forms, free trial forms, waiver forms, event registrations, surveys, or other communications.


Payment Information

Payments are processed through secure third-party payment processors.

We do not store complete credit card numbers or sensitive payment credentials on our servers.

Information Collected Automatically

When you visit our website, we may automatically collect:

-IP address

-Browser type

-Device information

-Operating system

-Website usage information

-Referring websites

-Cookies and similar tracking technologies


3. How We Use Your Information

We may use your information to:

-Create and manage memberships

-Schedule classes and appointments

-Process payments

-Deliver purchased products or services

-Respond to inquiries

-Send customer service communications

-Send appointment reminders

-Provide membership updates

-Improve our website and customer experience

-Analyze website usage

-Maintain business records

-Prevent fraud or abuse

-Comply with applicable laws

-Send promotional communications when you have provided the appropriate consent


4. SMS and Mobile Messaging Privacy

We respect your privacy regarding mobile communications. If you provide your mobile phone number through our contact forms and check both consent boxes (for non-marketing & marketing) to receive text messages, you may receive messages related to:

-Appointment confirmations

-Appointment reminders

-Membership updates

-Account notifications

-Billing notifications

-Class schedules

-Event reminders

-Customer support

-Promotional offers (only where you have separately consented)

-Providing consent to receive SMS messages is not required to purchase any products or services.


Message Frequency

Message frequency varies based on your interactions with RDA Academy.


Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.


Opt-Out

You may opt out of SMS communications at any time by replying: STOP


After opting out, you will receive one final confirmation message and will no longer receive SMS messages unless you opt in again.

IYou may request help at any time by replying: HELP

for assistance, or contact:

[email protected]


Consent Records

We maintain records of SMS consent where required by applicable law.

Consent applies only to RDA Academy and is not transferable to any other organization.


5. No Sale or Sharing of Mobile Information

Mobile information will never be sold or shared for marketing or promotional purposes.

Specifically:

-No mobile phone numbers

-No SMS opt-in information

-No SMS consent records will be shared, sold, rented, leased, exchanged, or disclosed to third parties or affiliates for their own marketing or promotional purposes. SMS consent is used solely for communications from RDA Academy. We may share mobile information only with service providers who assist us in delivering our communications (such as SMS providers, CRM providers, payment processors, scheduling platforms, or customer support platforms) and only for the purpose of providing services on our behalf.

These providers are contractually required to safeguard your information and may not use it for independent marketing.


6. AI and Automated Communications

To improve customer service, RDA Academy may utilize automated technologies, including artificial intelligence (“AI”), automated workflows, chat systems, SMS messages, and voice technologies. These technologies may be used to:

-Respond to inquiries

-Schedule appointments

-Confirm appointments

-Send reminders

-Answer frequently asked questions

-Route customer requests

-Provide account notifications

Some communications may occur without direct human involvement. You may request to speak with a member of our staff at any time.


7. Sharing Your Information

We do not sell personal information.

We may share your information with trusted service providers who assist us in operating our business, including:

-Payment processors

-Customer relationship management (CRM) providers

-Scheduling software

-Email providers

-SMS providers

-Website hosting companies

-Analytics providers

-Customer support providers


These providers receive only the information necessary to perform their services.

We may also disclose information:

-When required by law

-To respond to legal process

-To protect our rights

-To investigate fraud or security issues

-In connection with a merger, acquisition, or sale of business assets


8. Cookies and Analytics

Our website uses cookies and similar technologies to:

-Remember preferences

-Improve website functionality

-Analyze website performance

-Measure marketing effectiveness

-Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.


9. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


10. Data Retention

We retain personal information only as long as reasonably necessary to:

-Provide requested services

-Maintain business records

-Meet contractual obligations

-Comply with legal requirements

-Resolve disputes

-Enforce agreements

When information is no longer needed, we securely delete or anonymize it where appropriate.


11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

-Request access to your personal information

-Correct inaccurate information

-Request deletion of personal information

-Withdraw marketing consent

-Opt out of promotional communications

-Request information regarding how your data is processed

To exercise these rights, contact: [email protected]


12. Children’s Privacy

Our services are intended for individuals participating in martial arts training and related programs.

For participants under the age of 18, personal information is collected only with the consent of a parent or legal guardian where required.

Parents or guardians may request access to, correction of, or deletion of a minor’s information by contacting us.


13. Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the Effective Date shown at the top of this policy. Continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Policy.


15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

RDA Academy
6001 W Parmer Ln #230
Austin, TX 78727

Email: [email protected]

6001 W PARMER LN, SUITE 230, AUSTIN, TX 78727